Q. Why is Songbird 400 Hour Disposable?
Q. Is Songbird 400 Hour more expensive than other hearing aids?
Q. How can I buy this without seeing a hearing health professional?
Q. How comfortable is Songbird 400 Hour?
Q. What about Songbird 400 Hour quality?
Q. How do I control the volume on Songbird 400 Hour?
Q. What is the difference between Songbird 400 Hour and Songbird Pro?
Q. How do I take care of Songbird?
Q. What do I do with Songbird 400 Hour once the battery dies or after 90 days?
Q. How do I make Songbird 400 Hour work?
Q. How do I insert and remove Songbird 400 Hour?
Q. How do I store Songbird 400 Hour?
Q. Can I use Songbird 400 Hour with telephones? How about my cellular?
Q. Can I order Songbird 400 Hour over the Internet?
Q. Is Songbird 400 Hour right for my hearing loss?
Q. I'm feeling plugged up when I wear my Songbird 400 Hour. What should I do?
Q. My Songbird 400 Hour is whistling (feedback). What should I do?
Q. What do I do if Songbird 400 Hour does not fit my needs for size and comfort?

Why is Songbird 400 Hour disposable?
In a word – convenience! Just like contact lenses, we've made hearing aids convenient, easy to get and easy to use. Because Songbird 400 Hour is disposable, there are no batteries to replace, never any repairs and no major commitment. Plus, the digital sound quality of the Songbird 400 Hour measures up to expensive traditional hearing aids on the market, even at its low cost of just $79.99 for up to 90 days of use.
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Is Songbird 400 Hour more expensive than other hearing aids?
No. Songbird costs $79.99 for up to 90 days of use. With Songbird 400 Hour there's never a big up-front financial commitment to worry about. There are also no other out-of-pocket costs with Songbird like expensive batteries, repairs or costly insurance to cover the loss of a hearing aid. It is disposable - just get a new one!
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How can I buy this without seeing a hearing health professional?
Songbird 400 Hour was designed to be one size fits all. Just like reading glasses, you simply try out the product and decide if it works for you, so there is no exam or professional office visit required to get it. However, in accordance with good health practice, the U.S. Food and Drug Administration recommends that a person with a hearing loss have a medical evaluation by a licensed physician before purchasing or using any hearing aid. When you purchase Songbird 400 Hour by phone or through the Internet you are agreeing that you either have had a medical evaluation or are exercising your right to decline one. No matter what you decide, please read the important warnings and other product labeling each time you get a new Songbird to make sure that you do not have one of the warning signs that should prompt you to see your doctor.
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How comfortable is Songbird 400 Hour?
Songbird 400 Hour was designed with a universal size to fit most adult ears comfortably and discreetly. Most people find that as they wear it more often over the first few weeks the product becomes more comfortable to wear.
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What about Songbird 400 Hour quality?
Songbird 400 Hour is built with innovative, digital, high-tech, custom components that result in excellent sound quality, comparable to some of the most expensive traditional hearing aids on the market.
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How do I control the volume on Songbird 400 Hour?
The custom circuit in each Songbird 400 Hour automatically controls volume so there's no need for an adjustment switch. Our automatic volume control makes soft sounds louder and keeps loud sounds from getting too intense, to ensure comfortable amplification all the time.
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What is the difference between Songbird 400 Hour and Songbird Pro?
The Songbird 400 Hour is available to purchase over-the-counter without a hearing exam, and provides up to 400 hours, or 90 days of better hearing, whichever comes first. The Songbird Pro is available only through a hearing health professional, and provides up to 600 hours, or 120 days of better hearing, whichever comes first. The Songbird 400 Hour is available in one universal size with one amplification level to fit most people with mild to moderate hearing loss. The Songbird Pro offers several tips sizes and multiple amplification levels, designed to meet a broader variety of hearing needs.
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How do I take care of Songbird 400 Hour?
Although it is easy to use, the Songbird 400 Hour is a precision instrument. To ensure the best performance, take the following precautions:

•  Clean your Songbird following our simple instructions in the Quick Start Guide and the User Instructional Brochure (Click here to download). Clean your ears regularly with commercially available ear wash systems, like the Songbird Ear Wax Removal System. Click here to buy.
•  Do not allow any liquid to enter the hearing aid. Never swim or bathe while wearing your Songbird 400 Hour.
•  Handle carefully. Do not drop or throw the hearing aid.
•  Do not use hair spray when wearing the hearing aid.
•  Keep the hearing aid out of the reach of small children and pets.
•  Store the hearing aid at room temperature. Do not expose it to excessive temperatures from heat lamps, hair dryers, stoves, windowsills, or the car's glove compartment.
•  Do not attempt to open the hearing aid or make do-it-yourself repairs.

What do I do with Songbird 400 Hour once the battery dies or after 90 days?
Discard the hearing aid and start using a fresh, new one!
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How do I make the Songbird 400 Hour work?
The Songbird 400 Hour has been designed for simplicity of use. When ready to use, simply grasp the sealed pouch at the grip tab provided. Gently tear the pouch open to remove your Songbird. DO NOT open the pouch until you are ready to start using your Songbird. Turn the hearing aid ON by grasping the On-Off Plastic Cord between your thumb and forefinger. Gently push the On-Off Plastic Cord until the rectangular portion is flush with the back of the hearing aid. Image #15, Image #16.
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How do I insert and remove the Songbird 400 Hour?
With the hearing aid turned on, follow the instructions below:

1. Orient the hearing aid so the On-Off Plastic Cord is up for the right ear (fig 1), and down for the left ear (fig 2).
2. Slowly and using a rocking motion, gently massage the hearing aid into place with the tip of your finger. Do not push forcefully or rapidly. NOTE - the hearing aid will make a whistling noise until it is completely and properly inserted.
3. To ease insertion, try pulling the top of your ear up and back (fig 3).
4. To remove your Songbird - grasp the On-Off Plastic Cord. Use a gentle rocking motion to release the seal, then slowly pull the hearing aid out of your ear. To turn OFF, gently pull the On-Off Plastic Cord until the rectangular portion is exposed.
   (fig 4).

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How do I store the Songbird 400 Hour?
When it is not in use, store the Songbird 400 Hour in the case provided at room temperature.
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Can I use the Songbird 400 Hour with telephones? How about my cellular?
Yes. You can use the Songbird with telephones of all types; however, if feedback (whistling) occurs, tilt the telephone away from the ear until the whistling stops. Try various positions with the telephone to minimize or eliminate feedback.
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Can I order Songbird 400 Hour over the Internet?
Yes. Songbird 400 Hour is available to purchase on-line, without a hearing exam.
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Is Songbird 400 Hour right for my hearing loss?
Hearing loss can vary greatly from individual to individual. The Songbird 400 was designed to meet the amplification needs of most otherwise healthy adults with early stage mild to moderate hearing loss. If you find that the particular amplification we have chosen or the size of Songbird 400 Hour does not meet your needs you may be a candidate for our Songbird Pro product, which comes in multiple sizes and acoustical formats. The Songbird Pro is only available through select hearing health professionals and requires a hearing exam prior to purchase. To find a Songbird Pro dispensing professional call 800.766.4247
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I'm feeling plugged up when I wear my Songbird 400 Hour. What should I do?
Feeling plugged up is normal and the sensation will usually go away in the first few weeks. Give yourself a little time to get accustomed to wearing your new hearing aid.
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My Songbird 400 Hour is whistling (feedback). What should I do?
Try reinserting the aid, or adjusting it in the ear to ensure it is fitting properly. Clean your Songbird following our simple instructions. Clean your ears regularly with commercially available ear wash systems, like the Songbird Ear Wax Removal System.
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What do I do if Songbird 400 Hour does not fit my needs for size and comfort?
For many individuals, this over-the-counter Songbird proves to be a great hearing solution. However, in some cases, the device may not meet your individual needs for size and comfort. In addition to this product, we also offer the Songbird Pro that is available only through an authorized dispenser. Some people may find Songbird Pro more comfortable to wear and to use because it is offered with several tip sizes and multiple amplification levels designed to meet a broader variety of hearing needs.
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